As the Weekly reported, Bryan Ferry's April 12 show at the Pearl at the Palms started smoothly, but technical problems marred the second half. On April 17, Palms officials set the record straight, explaining that most of the technical issues were either unavoidable or subjective in nature.
Weekly’s review pointed to the sound cutting out three times on not only the vocals but also the instruments. In each case, the house lights also came on. According to Billy Conn, Palms Vice President of Entertainment and Special Events, “A fire alarm that went off in the main casino caused the interruption of sound and lighting in the Pearl that evening, which was out of anyone’s control.”
Another issue pointed out by Weekly was that it felt as if the air conditioning had been turned off inside the venue. Conn said the temperature was at Ferry’s request. “There are many aspects to a live performance, including temperature and humidity levels of a room, as well as sound and lighting that are out of a venue’s control when an artist is performing.”
Conn stands behind the quality of the Palms venue. “The Pearl is an amazing concert venue, and anyone who has experienced a live performance in the intimate room can see the thought that went into building the space—from the sightlines and how the sound is dispersed, to the flow of the room for patrons and the artists—it’s second-to-none.”