Intersection

Can a robot be your casino host?

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Fast-food joints have been adding touch-screen kiosks for a while, but now the classiest spots on the Strip are experimenting with non-human hospitality. Last month, Mandarin Oriental introduced Pepper, a 4-foot-tall robot that can dance, pose for photos, sense your mood and answer hotel questions. And the Cosmopolitan has taken the incorporeal route with Rose, a flirty, emoji-loving chatbot that will tease you via text message while helping you choose a restaurant. Right now, these automated creatures are pretty basic—think of the iPhone’s Siri, but with a slant toward self-promotion—so they mainly thrive on the element of novelty. But as the tech improves, what brave new world awaits us all?

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