The shops rely on homemade ingredients and friendly service to ensure their popularity with locals. Menus usually state all orders come with "a guaranteed smile." Traditional deli sandwiches and cheese-steaks are available, as well as specialty sandwiches. Their signature sandwich is the Bobbie, a sub made with fresh turkey, cranberry sauce, stuffing and mayo. The chain uses fresh roasted turkey and roast beef, not processed deli meat.
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